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I have been with Mango for 5 years. I was actually a client first and then became Guest Services at the suggestion of Karen, when I told her I was thinking of changing positions. Jackie suggested for me to take over the wedding services coordination and I have also helped out with Salon Operations. Thanks to all of you! It is a moment when someone comes in with a bad cut or color and they walk out looking amazing. It's also gratifying when you are able to create more than just a check them in/check them out rapport with a guest and you know they look forward to seeing you as much as you look forward to seeing them.