Michael took the time to find out what I was looking for. It is the best cut I've ever had. I'm extremely happy!
Michael is the BEST! He's been cutting and coloring my hair for 6 or 7 years. Even when I moved to new Hampshire, I would y home just for my hair appointments.
Michael is helping me grow out my hair. When I showed him the photos of my "goal hairstyle," he asked me why I liked particular things about it. I really appreciated those questions.
pleasant and professional
Was very happy with the cut and style
Everything was handled beautifully.
I love that I can walk in, tell Michael I want to go as short as he thinks is appropriate and he doesn't bat an eye. Love!
Michael knows I'm trying to grow out my hair. He gave me a really gorgeous, stylish cut while keeping that in mind.
Great experience. Love the personal touches.
Greeting always friendly. Michael is the best!
Everyone is just always super friendly and accommodating. And Michael is just awesome. Always ready with suggestion that are amazing
Liked the personal touches like coffee.
I like when Michael takes the time to talk with me about my hair before I get washed. He is good at helping me figure out a good style/look.
On-time appointment...I was on time too. ;-)
Greeted by my first name.
Shampooed my hair after the cut.
Booked my appointments for the rest of the year.
Customer service by staff is always welcoming & professional. Can say enough about Michael, I enjoy the complements I receive from family & friends about my hair.
Everything was awesome, as always
Michael is great. He listened to my concerns & what I wanted with my hair. I really loved my hair after he finished.
Michael was fantastic. He took his time and listened to me. He's really a miracle worker! Really nice atmosphere and everyone was very nice
The Short Pump staff greeted me by name, which is appreciated. The men's facial was enjoyable as well as the cucumber water refills. Michael gave me a terrific haircut as always - has been doing so for the last 11 years as one of his clients.
Great service, friendly atmosphere, super color and cut.
I always have such a great experience when I come in. The staff always makes me feel welcomed and Michael is just fantastic!
Happy customer here!
Everything went extremely well. Had another appointment and needed to get out early or close to scheduled time and it was accommodated very well.
Love how Michael sat with me reviewing pictures to help me know what the "desired look" is.
Michel did wonderful things with my hair. It's looking much healthier now. Michae listened, gave great advice, and worked wonders with my hair which truly did not give him much to work with being as it's so thin.
Michael is a genius. I told him what I wanted. He looked for a picture on his phone, which depicted exactly what I was looking to have done. He then told me how he was going to cut my hair (first cut it dry, then, wash it, and then cut and style it some more)
I was very pleased w/the Mango experience. Everyone is friendly and very accomandating.
EVERYTHING. F'g amazing.
Michael came out to see what my hair looked like before having someone else shampoo it. I really appreciate that. He's also good at listening to what I do/don't like about my hair so he can help me get the cut just right.
Everything from reception to being timely served to good service. Satisfied with finished service.
Michael did a fine job, as usual.
Michael is awesome. I am very happy with his work.
Michael always does a fantastic job!
Michael did a great job of looking at the photo I sent him and making it a reality on my own head! I am so pleased.
Michael is fabulous and I am, and have always been, very pleased with his cuts and professionalism.
Staff greeting and set up.
timely seating; pleasant staff
Always take care with clients and make them feel comfortable.
Every aspect -from ease and warmth of telephone booking to the great greeting upon entering the salon, the nice cup of tea and of course-Michael's superb cut - was excellent! Looking forward to next visit!
Everything went well.
Michael is super talented, listens and cuts per my wishes. He is always honest about what will be most becoming which I appreciate!
Michael was great. He listened to what I wanted in my haircut, and then offered his expert opinion on cutting my hair as well as the best products to use for my hair type. My haircut was exactly what I was looking for.
Michael has incredible hair-cutting skills. I feel very lucky to have landed in his styling chair!
Michael is a true professional! He listened to what I wanted and gave me a wonderful cut. I am very satisfied and will definitely be back.
Everything! I am always greeted by a friendly receptionist and treated beautifully. And how can you not love Michael?!!
First and foremost, Michael Reeves is topnotch. He is talented, friendly and professional. I always leave loving my cut and/or color.
Michael was incredibly skillful / talented; my husband even noticed how good my hair looked and that is a minor miracle!
All aspects were excellent!
The only reason I didn't give you a 5 for booking is that there is always a long hold time before an agent picks up the line. However once they do, they are always very courteous and helpful.
Great quality, great service
I showed Michael a picture of a haircut I liked. We talked about whether my hair could hold that type of style. .He did a great job in getting it to look like the photo. He even showed me how to style it myself
Michael did an excellent job with transitioning me from a very bad haircut I had previously received (from the "Chop House" Salon) into a super cute cut that I really liked. He took a lot of time with me in finding out where I wanted to go with my hair in the future, and then transformed it into something that looks great today. Michael is a keeper!
As always, perfect experience! Wish I could come everyday for a blow out with Michael!!!
Booking after my appointment for the next one is the way to go. So easy.
Great customer service; timely manner. Mango fit me into an already busy schedule and I truly appreciated that
Great customer service
From the check in to the check out, staff were friendly, courteous, and thoughtful. Michael Reeves continues to provide superior cuts and colors.
As always, excellent service.
Everything was good!
BINGO--The entire staff did it again. Excellent phone/front end and planning skills. I had a tight window of opportunity to get my hair done and they MADE IT HAPPEN. I love the in-depth consultation chatter we have together. Michael chose 4 or 5 rich tones to update my hair for fall. A fresh new cut made for a stunning look. I drive all the way from WASHINGTON, DC to get my hair done At Mangos/Short Pump. IT MATTERS. IT SHOWS. It is a must. Thank you. Everyone is so kind and helpful. See you in 9 weeks!
Michael is incredible!! I recently moved to the Richmond area from Delaware. I have always had difficulty finding a hairdresser who can cut curly hair, which loves to frizz and shrink up. I was fortunate to do my research and, based on reviews, gave Michael a try. My first experience in VA and can't believe how lucky I was to find him. Michael not only cut my hair dry, which is what is really needed with nautral curl, but also did a great job on my "not so natural" blonde hair! Love him!!!
Greeted me right away. Took me on time and I received an excellent haircut.
Always very professional and courteous.
Michael is the best!
Everything! From greeting to services to checking out and scheduling next appointment ... it's all exceptional. And Michael Reeves is the best!
Michael is absolutely amazing!! I have naturally curly hair which I can be a challenge when finding a stylist. I just moved to the area and did my research...it paid off!! My hair looks amazing,cut and color alike!!
All went well.
I like Michael's hair cuts.
I book before leaving which makes it very easy.
Michael was great, as always. He was prompt, listened to feedback about how my hair was doing, and overall, was very thorough.
Your front line staff and booking team worked a miracle to get me in with Michael Reeves so I could fly out for an important business meeting. The consult process was on point in every way. 100% detailed. I loved how we were totally honest with each other regarding my current hair color, face shape, style, age, goals, lifestyle, texture and ideas. We came up with a simply SMASHING plan together for what might look best. We started with a thorough wash to get out impurities and product, then a blow-dry to very straight. Michael cut my unruly, big, curly hair--DRY. WOW. He then chose the perfect trio of colors and did his MEGA-MAGIC. He is a creative genius. At the end, he did a bit more precise cutting while my hair was wet after shampooing and hand massage. I just washed it for the first time and I have a HUGE SMILE. I am booking my next appt. I am going to NAIL MY MEETING IN NYC!! Thank You, Mango Team. CHEERS.
Michael was very knowledgeable and skilled. He made my first ever trip to a salon worth coming back. The price was very reasonable for the cut and style I received. I'm not sure why dogs are allowed in the salon, but that didn't take away from Michael's professional demeanor and conversational charm. I'll be back!
Mango personnel continue to provide excellent service from entry to the salon to booking and finishing when leaving.
Michael Reeves' color and cut is well done.
My hair turned out great.
Michael is a GOD SENT ANGEL. He can make anything possible, on any type of hair. His talent is incredible! I'm so thankful to have him as my stylist!
Every time I come in to Mango, I'm greeted with affection and warmth, as if I'm a friend of everyone. Everyone goes above what's expected to ensure comfort and relaxation. I love love love LOVE THIS SALON!
Very professional support staff and it's a pleasure to come get a haircut.
I like that Michael was able to meet with me and see how my hair looked before cutting it. In the past, someone else washed it so he didn't see it until it was wet. He also did a great job of talking with me about what I liked and didn't like about how it was growing out. And of course, he cut it really well.
Everything. Greeter, shampoo person and Michael Reaves.
Michael did the best eyebrow wax ever.
Micheal is a PERFECT stylist! Knowledgeable and precise in hair, color and style.
I always feel beautiful when I walk out those doors❤️
Booking experience is great as I got to get an appointment the same day
My stylist cares about the health of my hair
Greeting. Someone took me ahead and did the shampoo while Michael finished previous customer. Consequently I was in and out in the scheduled time.
My haircut is always fantastic!!
Micheal Reeves is always great, professional and skilled.
Michael Reeves is amazing!
As always, Michael did a great job.
Michael was wonderful- he listened to what I wanted and did a great job with the cut.