Katelynne always ensures that she exceeds my needs, and the reception staff is always excellent!
Start on time. Finish on time. Great color and cut. Love the parking at Short Pump.
Kate really listened to what I wanted and made workable suggestions. I love the results!
Katelynne listened to what I was trying to achieve before she cut my hair, and then asked me for feedback. We modified it just a bit at the end of the cut as I wanted it a bit shorter and I have been thrilled with the results. I have gotten tons of positive comments about my haircut and many friends asking where I got it done and who cut it. I look forward to my next appointment.
She executed my description perfectly and also gave some of her own input, which was helpful.
Everything was great!
I have gotten lots of compliments on this haircut! The shorter look is working : )
Color, styling, cut
Kate provided a high level of service/expertise as she always does. I always leave fully satisfied with the services provided.
Kate is great.
I love Kate, she alwasy gets my color just right. Claire is so adorable and give a great shampoo and hand massage.
Kate did an amazing job as always!! And the staff was very friendly.
I always love coming to see Kate. She always knows exactly what I want and does a great job with my hair. The front desk staff is always nice and accommodating as well. I also love the complimentary hand massage.
Cut and color. I am treated well.
Kate always does an excellent job with my color and cut!
So personal, so professional, and every single person I encountered was focused on making the visit exceptional. Amazing experience from the minute I walked in to when I left!
Front desk service was great and Kate was fantastic as usual. Kate always listens to what I want and consistently does a great job.
Kate is always a pleasure to work with. she is a good problem solver and works to get my color just right every time. Love her!
Kate is amazing! She listens very carefully to what you want and works hard to help you achieve your goals! She demonstrates patience and kindness! I love my hair, cut and color! Thanks Kate!
I felt like she was very confident. It help put me at ease.
Everything ! Thanks for fitting me in the schedule!
Everything - as always
I absolutely love my new haircut and Kate did a fabulous job!
Highlights and color look great!
The staff was very polite and I was greeted promptly. Great communication w/ scheduling and follow-ups.
Very knowledgeable of what my hair color needed and worked to help cover the gray
Kate is the best stylist I know! Great haircut and attention!
Kate is so warm and positive and talented. Great customer service at the front desk.
Always on time. Kate is awesome!
Lovely service from the time I entered until I left your Short Pump location. Receptionist Jean and shampoo technician (Clair?) both polite and professional. And Kate is personable and friendly and a magician with her scissors. She always wants to know what I liked about my last haircut and what I didn't life and how she can improve the look I want. She is a beautiful person.
The reception is great and Kate is fantastic. Never dissapoints with my hair cut. Extremely talented.
Kate is very sweet and always listens to me and does what I ask of her I am always happy when I leave the salon
As usual...you did everything well!
Consistently good service. Everyone is very pleasant.
Kate is a rockstar! She gave me a great haircut and style!
This is the best haircut ever---it suits me, as my husband said last night. I really do feel that it is more "me." Thanks to Kate for doing this & for all the great advice about hair as I attempt to age gracefully! She is the best!
Kate was excellent and did everything I had requested. Cut and color are exactly what I needed. She is a true professional in every way. I hope to be able to schedule her for future salon needs.
As always, friendly, full service, great haircut and style.
Color was great and it is so shiny
She does a great job !!
Everything from checkin to payment.
professional and friendly staff
Kate kills it plain and simple!
I always feel welcome at Mango! Your receptionists are lovely, and Kate is a great hairstylist. I love the way she listens to me as we talk about my hair, and then she executes a dynamite haircut! Thanks!
Kayelynn is wonderful in every way. She is a fantastic stylist. She makes me feel so comfortable due to her knowledge and sweet disposition. Thank you for having her there.
Kate as always does a fantastic job. Today I was only able to get a mini highlight but she still made it look perfect.
Claire did my shampoo at Short Pump today and her shampoo/hand massage was amazing! She also offered a complimentary blow dry which was so nice and appreciative. She is going to be great when she finishes the Mango academy!
Great service from the front desk and Kate did a great job with the cut and color.
Kate always does a beautiful job. I love how easy it is to communicate with her and how she does everything possible to see that I am happy with my service.
Always attentive, professional, and meets my needs. My shampoo girl was great too!
kate is fabulous
The staff did a great job of working to reschedule my appointment due to inclement weather. Kate did a great job with the cut and color, as always!
I am very particular and I have to say that Kate does a great job! I get many compliments on my color. In addition, she is very sweet and a good listener.
Cut and color looks great as usual. Really impressed with how you took the iniative to rearrange our Saturday appointments to get us in ahead of the snow. Great job.
Katelynne was awesome!... Have already pre-booked for next month :)
My experience was great!
Timely service. Great stylist.
Kate was friendly and did a great job
Loved the welcome, and the help given by your reservation desk. Kate gave me one of the best haircuts of my life!
Everything was perfect! Thank you!
The booking desk was very helpful and Kate did a great job as usual.
I was able to get an appointment the same day I called Mango. The reservation person was very helpful to put me with the right stylist.
The stylist was very nice, listened carefully and did an excellent job.
I always appreciate the service and quality at Mango, not to mention Kate's stellar haircuts! Thank you!
The reception was warm from the people at the reservation desk.
Alexia did a great job washing my hair!
Kate cut my hair beautifully, and remembered so much about my last appointment in June. We had a fun and meaningful conversation, and I love my haircut!
Kate does a good job as usual. You start on time and I usually leave on time. Lockers for wallets. Sufficient parking. Excellent location.
The front desk worked with me to rearrange my appointment time due to an unexpected work meeting. And as usual, Kate did an awesome job with the cut!
I came in At the end of a hard work day just for a haircut and was pampered with scalp and hand masssge, hot tea, and a relaxing experience. Plus an amazing cut by Kate.
Short pump Mango has done magic again! Can't stop looking in the mirror. Kate did a fabulous color, so vibrant, and my cut couldn't be any better. Super friendly staff.
professional, personal service
Great service as always.
Claire did a great job with my shampoo. Kate is always wonderful!
Kate did a GREAT JOB!
Kate at Short Pump is always the best!
Kate is great!
I especially love the head massage and hand massage during the hair washing.
Good cut and color
Kate did a fantastic job with my haircut. And the staff was very friendly and helpful during check-in and check-out.
I love my new hair cut and color. Kate did a great job!