Everything was great.
Niki always great
Niki always takes the time to make sure she knows exactly what I want, even when I have No idea what I want! Her ideas are young and refreshing and I always leave feeling so much better..
All of it
Niki great as usual
Niki is fantastic. My highlights look better than any color I've ever had before. Her talent and creativity is phenomenal.
LOve,Love, Love Niki and all the girls who make the Mango experience so pleasurable...Jackie is a doll, and so is Megan, and make me feel ever so welcome. Thank you all......
Niki is always the best. I always love my cut and color.
my roots looked AMAZING when Niki finished with them. Such a simple task but she really made them look so much better.
My hair looks so bright and blonde. Niki was so wonderful. She listened and guided me to great highlights!
Personable, professional and expedient staff all around. Niki was considerate and gave a very nice hair cut.
Taylor was particularly good with the hair wash and head massage
Thanks for a perfect cut! Love it!
All of it...Niki is the best!
She was great! Color/highlight root melt looks amazing!
Tell Niki we won!
Taylor and Meghan were extremely welcoming as usual and I adore Niki.
Very personable. Great job. Easy to work with.
Niki always does a good job
Niki is great! Love her!
Niki always does a fantastic job!
As always, everything was perfect!!
Niki always does an excellent job!!
My hair looks incredible thanks to Niki!!
Going to Mangos is always a treat. I feel as if I am spending 2 hours at a lovely spa. Service, desk personnel and Nikki Williams are all first rate. She is tops!!!
As always, Niki is great
My highlights look fabulous! The color is bright and natural. Niki is wonderful!!!!
Niki always takes the time to listen to what I'm thinking about changing and/or keeping the same and her suggestions are usually exactly what I'm looking for.. I'm very happy with the way my hair looks!
She followed EVERYTHING I asked for she is so amazing. She was extremely attentive to what I wanted and really spent her time to make sure it was perfect before we finished
Prompt courteous accommodating.
Love Niki's cut and highlights. She's very talented
Everything, as usual
Nicky has the perfect blend of listening ability and coloring knowledge. So very pleased!
Niki did an excellent job! Everyone was wonderful and I was so thrilled they were able to fit me in for an unscheduled color too.
Great experience as always! Love Niki!
Niki never disappoints. She's great and I always love what she does with my hair.
Niki is a master at what she does! Love her!!!
Nikki is the best of the best.....I absolutely love her, and her talent for my hair and her fun/vibrant personality are unequalled!!!
It always starts off with meghan's bright smile at the front desk. She is so pleasant, and she was quick to bring me some water. Alexis gave me a great shampoo and was so sweet. Niki, as always, gave me a super haircut! And Jean was great with booking my upcoming appointments. Kudos to all!!
Niki is amazing - always professional and personable. She does an excellent job on my hair - thanks!
Love Niki, but don't love being passed off to someone with little to none experience for the shampoo. Takes WAY TOO LONG and very awkward.
I love the way Niki does my color only this time I guess I didn't realize it was going to be toned down as much. I wanted it lighter for the summer but the color is still great.
The entire place is just fabulous. It is so relaxing and just a great environment. Nikki is absolutely amazing. Everyone was crazy about my hair, as am I!!!!
Niki great as always. And it was nice to see Jean at the front desk, haven't seen her in a long time.
Niki is just the best and always makes me so happy with my hair.
Service was great!
I like that Niki knows what I like and takes the appropriate time with me. I'm very pleased with Niki!!
Niki great as always
So easy to work with Niki. She seems to be able to interpret just what I want. Wonderful stylist!
Niki was on time, did my shampoo and head massage herself (which doesn't happen that often), did a great cut and blow dry. Scheduling my next appointment was easy.
niki is amazing!
I love Niki. She always does a great job with my hair
Niki is great
I received a friendly greeting as I walked in. After checking in, I was offered ,something to drink. Niki was with me within minutes. The hair wash, head massaging and heated head wrap was wonderful as well as the hand lotion and massage. Oh, and the haircut was perfect, even better than expected.
Niki is great!
My welcome by Jean was wonderful with my little tour. Nice touch!
Mangos is very customer friendly, and I enjoy each visit. Nikki is by far the best hair stylist that I have had in all my dozens of years on this planet!! She is competent, considerate, caring and fun to work with....she has a delightful personality, in addition to all her other attributes. I would follow her anywhere in the city of Richmond! Thank you for everything you do to make my visits to Mangos a happy hiatus in a busy life!!!
Every appointment with Niki is fabulous!
Niki always takes the time to make sure she knows exactly what I want; She explains the new 'trends' and I love the advice she gives me because my hair looks awesome every time I leave after seeing her!
I think everything is great at Mango!! I especially like Jean, who was at the Reception Desk, for being so kind and Claire who spent a lot of time with me (and my challenging hair) at the shampoo bowl.. It's these little details that make Mango clients feel so special and Pampered!!
Everything from online reservations to front desk giving me a cup of hot tea!
Nikki was awesome, love the haircut and attention to detail!!
It was nice that one of the girls checked in on me as I was waiting to see if there was anything I needed. Thoughtful gesture.
I am a huge fan of Nikki's and feel it is time for her to be promoted to a Top Stylist Level.......she does a great job and has a very engaging and caring personality.
When I entered I was welcomed by everyone and immediately given a tour of the space. I was offered various beverages and was made a great cup of green tea (it was great on this cold day!). So relaxing! Niki was awesome! She is a genius with scissors. Cut was worth everything! Scalp massage and hand/arm massage was amazing. All the products used smelled so
Niki is AMAZING.
Niki was great! This was my first time with her. She listened closely to things i wanted and did a perfect job of implementing that. Can't ask for more than that! Very happy and will be back for my next haircut!
Niki is the BEST!
Always an incredible haircut with Niki!! Looking forward to my next appointment!
As always, Niki was great. And so happy to see Jean's smile back at Short Pump.
I found out that I wasn't going to be able to get all of the services I needed done at the same time (due to scheduling conflicts), and I was ok with that; However, after I was made aware of that, Barbara didn't give up on trying to get a time for me when everything could be done. She reached out to Niki (who is amazing), and Niki came in EARLY just to do everything I wanted to have done!! I really appreciated her doing that SO MUCH .... she went above and beyond the usual 'customer service' expectations, and that's very rare in these times. I really appreciated her caring and going out of her way for me!! I would (and have) recommend Niki and Mango to all of my friends!
I found out that I wasn't going to be able to get all of the services I needed done at the same time (due to scheduling conflicts), and I was ok with that; However, after I was made aware of that, Barbara didn't give up on trying to get a time for me when everything could be done. She succeeded and I really appreciated her efforts.. she went above and beyond the usual 'customer service' expectations, and that's very rare in these times. I really appreciated her looking out for me so much!
The desk staff is ALWAYS fantastic. I've been coming here consistently for 2 years and I've NEVER had a bad experience with Niki or any other staff member. I LOVE that you've added loyalty rewards, it's greatly appreciated by those of us who frequent the salon on almost a monthly basis. I could not ask for a better, more creative, professional and experienced stylist than Niki! I would follow her wherever she goes!
Everything!!! Always a pleasure to come to Mangos!! Nikki is the best! Thank you so much.
My daughters and I felt very pampered and cared for!
Great experience all around! Nikki in the West End is so talented, friendly and efficient! I love seeing her...
Nikki at the short pump location is amazing!
I scheduled my appointment at the very last minute and they were very accommodating.
Niki is always the best!
Niki was awesome! This was my first time visiting a Mango salon and I'm so happy I picked Niki, I trusted her completely and she gave me an amazing cut. I really appreciated the consultation she gave me and the fact that when she asked me questions, I really felt like she was listening and using the information to create a plan for my hair. She made me feel like she really cared about giving me a cut that met my needs (super low maintenance) while still being stylish. I love how my hair looks even on day 2 and have received a ton of compliments already. I am positive this is the best haircut I've ever had in my 35 years on this planet. I would recommend Niki and Mango to anybody.
As a salesperson myself, I also appreciate that Niki made product recommendations to me without making me feel like I was being "sold" to. I was glad that she didn't just throw a laundry list of products I NEEDED for my hair at me, she recommended a couple of products that were easy to use and that "editing" or "curation" made her recommendations seem genuine. I ended up purchasing one of the two products she did recommend (B&B All Style) and I may be back for the second (a primer).
I love the smell of the bumble and bumble products and the spa feel of the salon.
Niki is the best!!!
Such a wonderful place!
I love coming to Mango because the staff always makes me feel comfortable and welcome. Niki is amazing and I would (and do) recommend her to my friends!
I received a warm greeting, offered tea/coffee and was taken back on time. Nikki is an awesome hairstylist and colorist!! I love my hair and always look forward to catching up with her.
Mangos does everything well....I love my visit each month, and call it my trip to the BEST SPA in Richmond! Girls are welcoming, Jackie is great, everyone is friendly, and Niki always does a super terrific job for me. Not only is she a competent hairdresser, but she is dear, wonderful young lady! Thank you all, Mangos!
As always, Niki was great.
Niki is always great! I love my hair.
Nikki did an EXCELLENT JOB!
My experience was excellent as alway with Niki
Friendly, welcoming, great atmosphere & employees! Thank you!
Kate has been my stylist and since she is on maternity leave, I booked an color and cut with Nikki. Love the color and love the cut. Since we are members of the RMA I know that Pat and Bobbi are local owners. I would develop a marketing piece that tells their story that is kept in the lobby. It is impressive how they take care of their employees in an industry that can't or doesn't always do that.
Niki is AMAZING! She gets it spot on every time. Love her!
Nikki did a great job as always.
Nikki does everything well!!!
Niki is great.
Everything! You know I am one of Niki's most vociferously enthusiastic fans!!
I was seen by my stylist the moment I walked in the door and the service was wonderful throught my appointment!
Niki is always great! The staff is great and always very helpful.
The customer service at Mango (Jean) is excellent because she goes out of her way to ensure the guest is comfortable and happy.. Of course Niki is amazing and I would recommend her to all of my friends. She takes the time to find out exactly what I want and has always made my hair look better than I could ever have imagined! I love Mango!
I always get phenomenal service from everyone at Mango!
I was greeted when I walked in and given a tour. Nikki was AMAZING! And I absolutely love my hair. I will definitely be coming back.
I am completely devoted to wonderful Niki Williams....she is the consummate stylist for me as well as a bright young lady whose consideration, kindness and thoughtfulness is unexcelled! May
Mangos always treat her like the treasure she is!!
Sincerely, Joy Nevin
I was checked in immediately upon walking in, offered a smock and asked if I wanted anything to drink. Niki did her usual great job cutting my hair and Mary Beth (I think) gave me an extra special shampoo and hand massage. I told her I felt very pampered which was wonderful after a long day at work. I always look forward to my trip to Mango Salon!
Greeted by name and made sure I was comfortable and had something to drink.
Everyone was so friendly and welcoming. My stylist Nikki was awesome. She did a great job of communicating what we should do with my hair and then did exactly what she said. Loved the experience.
Friendly,helpful, trying to make customer comfortable Great hair washing good message. Niki always does my hair excellently!
Nikki is fabulous!
Nikki is the best.
Niki is always great!