It was my first time being there. I am very picky about how I like my hair and for it to be cut because most of my experience in the past with other hair places, it seems no one knows how to cut thick hair without wanting to thin it out. As well as not knowing how to cut hair that has a cowlick (and I have 3).
BUT THIS PLACE is amazing!!! Amanda was my hair dresser and she was amazing!! She listened to what I wanted and gave me exactly that! Because of how well my hair cut went, I trusted her judgement in trimming my bangs and I was more than satisfied!!! Amanda did not thin my hair put. She kept the length and cleaned up the dry ends as well as shape the front of my face (and again without having the thin my hair out). She showed me a trick on how to shape my bangs with the cowlicks without having to use a hair straightener every time. I absolutely love his place and will be going back and seeing Amanda!!
I also had a great experience with my hair being shampooed. I believe her name was Mallory but I could be wrong. She was so sweet! I was not expecting a complimentary hot towel and hand massage. It was very relaxing and what I needed.
Amanda actually listened to me, and worked to give me the haircut I wanted. She was pleasant and professional. I will be back!
Amanda is AMAZING! She is highly professional and very friendly. Amanda turned my dull hair style into an attractive look. I received many complements. Thank you.
Amanda did a great job with my color and gave me lovely scalp and hand massages. I felt so pampered!
Amanda always does a wonderful job of coloring and styling. Also, she is very thoughtful and creates a lovely experience for her clients.
I love Amanda! I come from out of town just for her to cut my hair! She’s so knowledgeable about MY hair and how to cut it and how for me to take care of it.
always very professional and accommodating
Amanda did a great job with the cut and color.
The text which reminds me of the date and the time is a great idea. All of us are busy, even we "old ducks", so a text reminder is wonderful. Also the upbeat and cheerful attitude of everyone in the salon is so very nice.
I appreciate the cleanliness of the salon also.
Friendly, fast and a beautiful haircut. Amanda came up with a perfect hairstyle that really suits me. Sorry I did not come in sooner!
Always a cheerful greeting and a question, "would you like something to drink?" The staff knows what I like and are like dear friends.
Amanda is a very creative stylist...she works with my hair which is naturally curly and brings out the best. The whole experience is ver positive. I also enjoy the hand massage as I have a lot of arthritis in my hands and the firm massage feels so so good.
I’ve only known Amanda for a few months, but it seems like I’ve know her for ever. She has built a lot of trust in little time! I can’t wait for my next cut.
Everything! Amanda is extremely talented. I've been getting my hair colored for years. I've tried several salons and no one has ever done as great of a job as Amanda does
The haircut and atmosphere was great! I love the head massage and hand massage that is a great extra touch to help you relax and unwind! Everyone was super friendly!
I always enjoy coming to Mango. Staff is always friendly and helpful. Mallory gave a wonderful shampoo and had a friendly and pleasant manner. I always love my cuts with Amanda, and she makes me feel at ease .
Amanda is very sweet and did a very good job. She was 20 minutes late and I would appreciate stylist respecting my time by being on time. I could understand 5 or 10 minutes but 20 was too much.
The whole experience was great and consistent!
Amanda always knows what’s she’s doing and dose it well. She is the only one I ever use, she is amazing.
Nice and welcoming presentation of the salon, nice hair and hand massage, clean area, friendly staff
very efficient, friendly, and they listen to the client! Love this salon and my stylist
Exceptional. Andrea is personable, professional and knows what she is doing.
Thanks!! Enjoyed my visit and am happy with the end result!
Always professional and warm welcome when I come into the salon.
Everything, from the greeting to the check out. Ladies upfront were very nice and friendly. Amanda gave another great haircut.
Amanda is the best! Professional, skilled, talented and SO friendly and warm! My hair has never looked better
She did a great job of shaving my neck.
Great like always - Amanda is awesome!
Amanda is perfection. Color is amazing and she has the best and sweetest personality. Her along with my other favorites, Katia and Sierra are THE reason I come back and send people to them!! Y'all are the best!!
She took the time to understand my struggles with my curly hair and asked specific questions that I would not have thought of to tell her upfront.
Amanda did a great job. It was my first time seeing her and I am very happy with my hair cut.
Amanda always pays close attention to my feedback as I have lived with the cut and adjusts accordingly.
I often feel self-conscious about accepting a hand massage during the washing of my hair, but always enjoy the attention to those "hardworking hands!"
Amanda always does an excellent job!
I love Amanda and Mango. I always have a great experience.
Amanda is wonderful and my daughter's haircut looks amazing!
I am a repeat customer for Amanda because I appreciate the care she takes to get the cut right. I also enjoy her laid-back and personal manner.
Amanda does a wonderful job with my curly hair
Amanda Smith always does an amazing job for me, I will only sure her.
It was a relaxed atmosphere and I enjoyed the experience and like my haricut.
Amanda was Great!
Her hair was beautiful which I commented on & she knew how to work easily with my hair too.
Amanda is always great! In personality & capability!
Amanda took time to listen and asked about my regular hair routine. She was obviously trying to get a good understanding of how she could best serve me.
There was no wait time, the staff was friendly and helpful. I had a great cup of coffee while Amanda started on my husband's hair. We both had a great experience.
Haircut, head and hand massage
Amanda is so attentive and thoughtful: plus she always does such a great job with my hair. I get a lot of compliments!
Amanda was amazing!! Very welcoming staff. Enjoyed my experience and look forward to my next appointment!!
Amanda is always great!!!!! My color has never been as good as when she does it!
I love amanda. I've been searching for a good stylist forever and am so happy with my experience with her. She has totally transformed my hair and I love it.
Amanda is the best stylist and colorist I could hope for
Great colorist and stylist.
Amanda was amazing!! Very nice and made sure I got what I wanted. Her attention to every detail during the haircut was perfect. I love my haircut from Amanda!
Amanda is great. Best hair cut i have had in Richmond !
Amanda cut my hair one week ago for the first time. It was a learning experience for both of us. I wasn't exactly sure how I wanted it cut; however, I did want curls. Amanda brought out my curls and I liked my cut. In the week since my first cut, I realized I needed my hair shorter. I had difficulty getting it to look like Amanda did. In fact, I couldn't. After Amanda cut my hair for the first time, she mentioned to me that she wanted to know how I was doing with the cut. When I realized I was having trouble, I called Mango and they kindly set my appointment for this morning. My hair is considerably shorter and I love it. I know I can style it now. Thanks to Amanda and everyone at Mango.
I felt so welcome from the moment I walked into Mango. A friend recommended Mango to me and Amanda in specific. However, I still didn't know what to expect.
I appreciate the way that Mango stays in touch with their clients. Before and after their visit.
Welcomed me in a caring, friendly and warm manner.
I so enjoyed the treatment while my hair was shampooed. The hand massage was very enjoyable.
Amanda was great. She listened to me and shared her thoughts. Amanda did a great job in bringing out the curl in my hair. I felt so comfortable. Thanks, Amanda.
Everything from A to Z
Everything! I am never nervous when I'm in Amanda's care. She's knowledgeable, professional, friendly and most important, talented. I will never go anywhere else but to see Amanda!
I liked booking my appointment online. It was very convenient. Amanda always does a great job with my cut and styling.
Service was prompt, staff was quick to get us in robes and get us fresh water and coffee. Amanda is so skilled, she makes both my husband and myself feel completely at ease. And our haircuts and colors are wonderful. We couldn't be happier.
Best color, haircut (both by Amanda), and service!!
Cup of hot tea and the best haircut I've ever had with Amanda.
Extremely accommodating and friendly.
Amanda is your BEST stylist ever!
The staff is very professional and most of all friendly. Amanda S. is my stylist and she is the best! She is incredibly talented, informative and makes you feel completely comfortable. I have total trust in her. In fact, when she asks me what I want to do with my hair, I usually tell her to do whatever she thinks is best! As always, I already have my next appointment scheduled! :-)
Amanda does a great job, my husband and I couldn't be happier with her skills and her ability to address our preferences. She has a great personality, talking to each of us while she's styling is so relaxing.
Amanda did a fantastic job on my haircut and dye.
I decided on a new hairstyle (highlights and haircut) and Amanda really took her time to execute it perfectly. I love it! Thanks, Amanda!
Amanda is the most amazing hair stylist I have ever had. After having her do my hair I could NEVER go to anyone else. Love her
Amanda is the BEST! As usual, I left feeling prettier and better than I did when I arrived. There is also a lovely girl who works at the front desk named Megan. I had returned a few bumble and bumble products that had not worked for me. I had selected a few items on my own, but did not check with amanda or ask for any assistance. Megan was very happy to answer my questions and took the time to find me the correct products and how to use them properly. She was very professional and knowledgeable about bumble and bumble items and thanks to her kindness, combined with Amanda's great hair cut and color, my hair looks fabulous and I can style it the way Amanda does when she blows out my hair.
Amanda Smith and the Short Pump staff always exceed expectations.
I absolutely LOVE the Mango experience. Amanda, at Short Pump, does an amazing job with my color, cut, and style. I have been using the B&B Thickening line of products, and have been very pleased with the results!
My husband and I had a great experience at Mangoes. Amanda does an amazing job with my haircut and highlights, and it was a first time experience for my husband. We will be repeating it again.
The past year has been challenging for me with a few ups and downs. However, I always look forward to my appointments at Mango, and thanks to the stylists I have visited, my hair is back to looking fabulous and my confidence has returned. Amanda Smith is my current stylist. She does an exceptional job coloring, highlighting, cutting, and styling my hair. She not only has a talent for being a wonderful stylist, she also has a very pleasant demeanor and enjoyable to talk too. I had also visited Jaime at Libbie Grove before I lost my job, which was closer to that salon, and she was just as pleasant and talented. Heather and Henri have done my hair in the past, and are amazing too! Mango Salon is very consistent every visit with their professionalism and great guest service skills. The front desk coordinators, salon assistants, (Mary Paige) and Cheryl the wizard with makeup are worth mentioning too. I leave the salon feeling better than when I arrived with each visit, and I thank you. I am sure management/owners are aware of how lucky they are to have hired such a talented and kind staff, but I wanted to personally send some feedback and mention by name the lovely staff I have had the chance to meet and work with. - Jacquelyn Nelson
I love Amanda! I will remain loyal to her for evah!
Front Desk Associate was very friendly and upbeat. Stylist was awesome, she listened to my concerns and offered a clear concise plan going forward. I booked a future appointment for my hair color.
Amanda is a wonderful stylist; I especially loved having her wash my hair using her great hands to deliver a heavenly massage.
Great hair cut
Michael R. is amazing. Everyone at Mango Short Pump is friendly, professional and talented. I'm sold
I love my hairdresser Amanda. She always does an excellent job with the cut and is a genuine, friendly person. I'm a fan.
Amanda is JUST amazing!!
Everything. Timely seen on day of appointment. Amanda S. is always professional and friendly. Great experience.
Amanda was terrific! Everyone was friendly and helpful. I love my haircut!
Amanda is always warm and welcoming and manages to achieve a perfect color and lovely style for me on each visit. I thoroughly enjoy each visit with her and know that the results will be great.
I hope she stays at the Broad Street address for a very long time.