Everything!! From setting expectations all the way to outcome.
Everyone is very friendly from the moment you walk in the doors and Ashley seems to really know what she’s doing and I trust her 100% with my hair
Ashley took the time to look at photos I had brought in, really listen to what I wanted to do with my hair, offered advice, and made sure I understand what the process was and what she thought would get me to the look I wanted. My hair came out looking AMAZING. The entire experience was great and I will definitely be booking with Ashley again!
I appreciated Mango being able to take me so last minute. Due to my work schedule (and working around family schedules) it is so great to be able to get an appointment at the last moment. I really appreciate that.
Ashley knew exactly what products and colors that were needed for my hair.
Ashley is always pleasant, professional and right on point with what I want . . . or need
Ashley listened to my questions about the color and made the changes as needed
Ashley gives the best hair washes!!! I got a treatment, a hair cut and blowout
She was very sweet and made sure was satisfied.
Ashley does such a great job! She's an outstanding stylist.
Everyone is polite and professional. Ashley is wonderful
Great cut and color as always!
Ashley L. and the other 2 assistants were phenomenal. Very dedicated helpful and very pleasant throughout my entire time there. I appreciate all the hard work and effort!
Excellent servicexample and ease of booking. Always exceeds my expectations
Always amazing!!! Thank you.
I absolutely loved Ashley. She was very professional and efficient. I love my hair!
Ashley was awesome, I was happy to get an appointment the day of calling and when I called the next day for an andjustment I was given a timely appointment.
Ashley helped me to select the perfect short haircut for me given my thick hair and face shape.
Ashley was very friendly and helped show me how to style my hair and what Bb products would work for me. I also loved the shampoo and hand massage!
You did a ombré color looks great
My daughter LOVES !!! her haircut!
Ashley did an amazing job, I love my hair. She also explained patiently how to take care of my 'new' hair, and recommended suitable products.
The staff valued me as a customer, by giving me friendly service filled with lots of attention.
my hair looked great and service was nice
Ashley was wonderful. The desk staff was bright and welcoming. It was a great experience.
Ashley was very nice. We decided nothing could be done at this time. My hair needed to just grow out.
Everything I wanted and more
Very welcoming, nice salon environment, loved the scalp and hand massage, Ashley did a great job!
The staff is very pleasant.
Ashley was very friendly and helpful!
The Aveda tea is most delicious!
Ashley was extremely attentive to what I was looking for in a haircut. I am so happy with how my cut turned out! She did a great job.
I like the tea when I first came in. I think Ashely very talented. She did everything to accommodate me. She s pleasant and professional. She doesn't talk too much.
all customer service was perfect
From beginning to end, the young ladies at Mango Short Pump were courteous, professional and upbeat. The environment is clean and the process is relaxing. Ashley is a doll. Highly recommend her. She is very professional but personable, she takes care to listen to your specific needs. Moreover, she is a very talented hair designer. Excellent experience! Thank you, Ashely!
Ashley did an amazing job. She listened to what I wanted and did above and beyond. This is the best haircut I've ever gotten.
It was a great experience. Ashley is so patient and helpful. I always come away feeling relaxed.
Regardless of frequency of visit, each time I arrive Ashley remembers me. She is dedicated to the details that make her cuts beyond the ordinary. Support staff are respectful and create an environment of tranquility and anticipation for great things.
Nice friendly environment. Clean.
Ashley communicated well with her ideas for my hair. The color turned out nice, it met my expectation.
Before Ashley did anything different or used a product she made sure to tell me what it was any why she was using it. She was also willing to offer up ideas for my hairstyle rather than merely agreeing with what I said. It was much appreciated!
Ashley did an amazing job highlighting my hair; it was exactly what I wanted. She was very knowledgeable about the whole process. I also loved the haircut; the layers look great! Thanks so much!
Excellent service, GREAT haircut, great people and an overall great experience! Every person I came into contact with during my first Mango hair appointment was top notch. I think I will be one of Ashley's clients for many years now! Thank you all!
She is Great! Explains everything. She is very confident. And knowledgeable.
Ashley did just want I asked for!
The hot towel after the wash is worth the visit even if you don't get a hair cut!
Always on time, courteous and professional
Ashley checked about my hair and my desires for it before she cut it. She did an excellent job.
Listened to my requests and provided good recommendations.
Promptness, good questions about hair needs and explained what was being done during the visit. Covered products available for my hair type, Ashley was very knowledgeable and caring.
She gave me a wonderful scalp and hand massage during my shampoo. She also gave me a cute short cut and advised of possible color options for the future.
Ashley is a gem!
She did a Great styling job with my hair
Everything has been wonderful!
Very talented stylist
Ashley listened to how I wanted my hair cut and took her time cutting my hair perfectly! I am very pleased!
Ashley did a great job helping me find the look I wanted.
Made a drastic change to my hair and I love it! Ashley L did an awesome job.
Everything was fabulous!
I love the cut Ashley gave me. She is very so talented!
Love my haircut!
Ashley L. listened and gave me the exact color I was going for. She was friendly and professional. I will definitely be back to see her!
Also, the front desk personnel was very professional and had a very friendly disposition.
It was easy to request online booking and get confirmation.
Ashley was a great stylist and did a great blow-dry. I got so many compliments!
Great experience...on time, relaxing, and great result.
Loved Ashley and she did a great job on my hair. She worked with my schedule and I love the results.
You respected my time by being on time. I was not in a talkitive mood and Ashley respected that. Thank you
Love the morning, as it is not crowded. Ashley does great work!!Everything!
Everyone is always patience and so very pleasant! It's always an enjoyable experience.
Loved my stylist wish she was closer or I was
Ashley at Short Pump listened and thoughtfully made some color and cut changes. I was extremely satisfied!
Everything was excellent as always. Thanks for the $25 back to school special!!
Everyone was very friendly. I like how the staff acknowledged that I was there even if they were not working with me.
Ashley is just great and gets the services done professionally.
Ashley is awesome! Always enjoy my haircuts with her
Ashley was helpful in her consultation, did a great job listening and incorporating feedback, offered options, and checked that there was a mutual understanding. She also was great at suggesting styling options. She is an asset to your team!
Ashley was very thorough, takes time and makes you very comfortable.
Ashley L is awesome! I'm new to the area and finding a new salon and stylists was nerve wracking for me, but she has put all that to ease.
Instructional, courteous customer service. Ashley listened and delivered exactly what I had wanted in hair color. I was impressed by her demeanor and competency.
Everything was nice.
Ashley at short pump is a hair genius. I cannot speak highly enough of her ability to listen to my honest preferences and guide me to find the perfect style for me. I left the salon feeling beautiful and classy.
Ashley D was great. Listened to exactly what I wanted, explained and answered questions on the color and made sure I was taken care of since she wasn't able to be stylist that did the blow drying. Other Ashkey that did the blow dry did an awesome job. Thank you so much ladies!!!
Thanks for a great first experience!!! Everyone was so welcoming and awesome!!
Tried to meet my expectations (hair color change).
Staff was polite and made me comfortable.
I really enjoyed my experience