She always makes my hair look healthy, stylish and fabulous!
Marina does an amazing razor cut on my hair and she is so delightful to engage with! She is highly personable, remembers what is going on in my life, shares from her life. It has been wonderful having a relationship with her over the years, seeing her grow professionally, and hear how very much she enjoys her profession and continues to push herself to greater and great levels of skill.
The front desk team was so welcoming and hospitable offering a beverage as I prepare for my cut.
The online booking site is quite easy to use to see available times, much easier than calling if I'm unsure when I want to come in.
Fantastic customer experience with Marina
I really like the coffee offered when I get there. I love how Marina always listens to what I want and does a great job
Marina works in a very detailed way to sculpt exactly the kind of arc and thickness that I like in my brows. I always appreciate the attention to detail. On this particular occasion, since there was extra time in her schedule, I got a deeper, and extremely relaxing scalp massage and facial rub as well. That was very relaxing and really made my day!
Marina took extra special care to fully understand my expectations while clearly explaining to me the limitations I’d have. She asked questions and gave very clear detail of each thing that she did. Ultimately, I ended up with EXACTLY what I wanted! The service staff at Mango is topnotch. I had a fantastic experience.
I really like that I'm always warmly greeted and treated nicely in the salon, even though I'm often the only guy there.
Marina always makes me feel comfortable and pays attention to my every need. She is amazing with color and precise with haircuts. I highly recommend her!
Marina is the highlight of my week. She listens, gives great feedback, and just a joy to be around. I’ve learned how to style my hair, been recommended great products that work for me and my hair texture. I look forward to every appointment:)
Great experience over all with the salon. Marina was such a pleasure. Even with my rather poor explanation of what I wanted, she created fantastic results. Can't wait for my next appointment!
Fabulous haircut by Marina!
Fabulous haircut by Marina!e
Marina is always professional and fun at the same time. She could put anyone at ease. She does a consistent great job!
Great customer service and consideration of what I am looking for in grooming.
Marina is a color wizard! My new color has never looked better!
Also, she razor cut my hair and it has never looked better!
Easy booking and service. Marina is a true professional.
Marina is amazing! I have had so many compliments on my hair!
Everyone was gracious, friendly, helpful, and fun.
Everything was perfect. The line on my brows is spectacular and really helps me feel good.
Your hospitality was a delight. I love my haircut and look forward to coming back for color.
I needed to change my appointment. When I first called, was told it was not possible in the time I was hoping for. A week later I thought I would try again. This time someone went the extra mile, and along with Marina, bent over backwards to help me. It was so thoughtful and I am overwhelmed with gratitude. Thank you.
Marina had great attention to detail on my brows and also cleared the hair from my ears as an extra service. That is something small but really useful for me.
Marina was lovely, as always.
Marina has an incredible talent and artistic flair. She is amazing at cuts and color. My hair has never looked better!
All was great
Covered the gray
I loved the experience
Marina is a perfectionist with nails.
Marina is a great stylist and a lovely person
Love Marina! Mango is first class all the way.
Marina was very detailed and refined the wax according to my specs.
I am always greeted upon entering salon, such a simple thing but expresses interest in serving my needs as well as welcoming me. Marina is always amazing! I am always interested in new styles and do not always have a clear picture of what I want. Not only does she have suggestions, she is able to teach me how to achieve these styles at home. I have been told by another salon owner that if I go to Mango I pay too much to have my haircut. Mango provides me with excellent customer service, a scalp massage, a hand and forearm massage, consultation for style, my favorite hair stylist, and my favorite cookies! I'll continue to come to Mango because I do indeed get what I pay for, which is true customer service and quality.
Service, cut, style.
Marina does everything so well. I totally trust her to do anything at all she suggests for my hair! I have never had that opportunity with any stylist before!
Everything on fleek
Marina is so intuitive. She knows what to do with hair and how to lift my spirits at the same time!!!
Everyone is so friendly and helpful and personable; you feel truly welcome and comfortable and among friends. Beside which, Marina does a wonderful cut for me!
Loved the attention to detail, scalp massage, and hand massage. Marina did a great job.
It was perfect. Hard to tell how curly hair will respond to a new do - and the adjustment made it just right.
Marina is awesome as always! Consistently great haircuts, she listens to my concerns and fixes them. Great at color as well.
Great haircut--just what I wanted! Thanks, Marina!
made me feel welcome and at ease on my first visit
Marina is a GOLD GOD of TALENT
Everything was really good.
On time and fast, marina is always excellent, professional and well styled. I always look forward to my appointment.
Marina is amazing,she really listens and concentrates on getting your hair just right!
Marina is fantastic as always.
I love my new look!!!!!
Greeting and staff overall are very professional
Hire an entourage to follow me around when I leave cause I was feeling like a million bucks! :)
Everything! Color and cut were awesome! The best I have ever had!
Ready made environment for serial chillers
My back was bothering me so Marina was a little unnerved and not satisfied with her results. But she needs to know that after I slept on it and did it this morning it is perfect. Haircut is perfect!!!
Amazing!!!! Love my stylist
Everything, I am a chronic cancel appointment (at the last minute)and reschedule client and I have always been treated with courtesy when canceling and rescheduling my appt. Marina never mentions my ever changing schedule, treats me as a valued customer and I have the best cut and color I have ever had in my 56 years. Marina has a style and manner about her that makes my appointments (when I actually get in there) very relaxing and enjoyable.
Marina is amazing. She was attentive to my vision and made t a reality. I look forward to being in her chair again!
Marina is consistently excellent. She helps me pick out color and always gives me a great fresh cut. A great experience every time.
Great reception. I love getting my scalp massaged when shampooed.
Everyone was happy, extremely professional and it was a great experience.
Marina is so positive, funny and articulate. Her passion and skill are incredible, and her dedication to education is amazing.
Your customer service representative really went above and beyond to try to find an appointment for me. I had a Saturday appointment prebooked several months in advance, but I had to cancel it when I came down with the flu. I was desperate to get a cut and color with the amazing Marina. The CS rep understood my plight and worked a scheduling miracle to get me in within the confines of my very limited schedule. Then Marina went above and beyond by offering to come in on her day off to do my color! She is simply the best!! When I came in for my cut (2/14), we were able to tweak our plans so that I could get my color done that day as well. I love her. My technicians were also fantastic. Overall, another great experience with Mango.
Marina is amazing. Keep Marina-ing!
The staff is caring and professional. It is always a good day at Mango.
I absolutely love it!
My stylist is amazing, love her!!!
Marina is great - no improvement needed.
I was there on a day that was not my usual time. I had a chance to observe the "artists". I was so impressed with the professionalism and attention to each client.
Marina always great..positive and helpful. Ladies at the counter very helpful with suggestions for Christmas gifts. Jamie did great with shampooing...relaxing experience
Marina was amazing!
All of the staff were unfailingly friendly and polite and went out of their way to be helpful. The entire experience was very pleasant and relaxing.
Marina was the best stylist I've ever been to. I've been wanting this haircut for years and no one has gotten it perfect except for her! She gave helpful tips and tricks, and it was as if I was talking to a lifelong friend. Will return because of her!
Fantastic experience as always with Marina
Everything! Loved Marina....great cut.
Marina is the bomb!
Marina is very thoughtful. Don't know what I would do without her.
I love myou stylist. She did a great job!
Marina as usual did a great job on my poor aging thinning hair, Per her suggestion, I'll try Aveda's system for thinning hair, but really, I don't expect I'll ever see my wonderful youthful hair again.
Marina has incredible attention to detail and her humor is wonderful.
Marina is great. I love the new spacious foyer
Great and easy as usual
You do it all well. Everyone is friendly and helpful and welcoming. Marina is a wonderful and skilled stylist and I loved Sarah's work on my hair with the relaxer. That is a great product. I just came home from London and for the first time ever, I loved how easy it was o keep my hair looking great.
Marina and Renee were both fantastic.
There was no wait. The shampoo experience was very pleasant and relaxing. Marina gave me the best hair cut I have had in the 5 years in Richmond. She is most professional and thoughtful in her approach.
Marina was fabulous as always. She makes it look easy but she cuts and styles my hair better than anyone.
you fit my mother in at the last minute for a cut and color. SHe is 84 in a wheelchair. Everyone was very kind and nice and went out of the way to make it a great experience for her. Thank you. Marena was so attentive and sincere and Chris was very kind. Thank you so much . She will be back!!
When I start my day on a downside, the people at Mango always manage to lift me up!!
Everyone is pleasant and willing to help. My stylist, Marina, is a joy to work with, skilled and delightful. I like th Gayton Crossing salon because it is quiet and very close to home and because the staff, from the receptionist on, smiles readily, jumps on any request and seem to like their jobs.
We are moving out of state and I will miss Marina! I always walked out with the perfect haircut, product, and education to style it well at home. Whether I was going in for a clean-up of my regular cut, or needing to try something new (but not quite sure what I wanted), her advice and skill were always right on point! Thank you!
My experience at Mango always makes my day!
Got in quickly, met with interest, shown around salon, very friendly staff
Marina is fabulous! I always learn something about my hair and what to do to make it look great. Marina is such good company and so good at making hair cutting and styling look effortless (of course that's her fabulous skill making it look easy)
I always feel great when marina does my hair
Marina is phenomenal! She cuts my whole family's hair. I get so many compliments on my hair style and cut!
Always love having Marina style my hair, she is great. The reception when entering the salon is very always pleasant and I love being offered a drink. Sometimes I am rushed and yes, thirsty. This last time I was also hungry as I didn't get to eat before coming and was delighted to find Biscoff cookies!
I want Marina to know that my hair is GREAT!! Thank you
Everyone was helpful and courteous
I totally Love Marina, she is so sweet!