Tried new products, made me feel special
Great personality, great work, and great conversation.
Quick pleasant and professional
I went with a new style. Michael was great at helping me choose a style that would work with my hair type. As always, he did an awesome job and I am very pleased!
EVERYthing! The service, the shampoo and hand massage and of course the cut and style.
Michael is awesome.
Everything from the shampoo, cut ...........love my time there!.
Love text/email reminders.
Michael does such a good job. Cut is always perfect. Such time and diligence in layers. I love his use of products but never pushes products.
He listened well the cut was great. The person who checked me in was quick and accurate and pleasant!
Michael is the best stylist I’ve ever worked with!
Michael is amazing from the personality to the quality of work. I get so many compliments. He makes you feel and look beautiful.
Hope the tip thing got straightened out....I said 25% not $25....when I realized, came back to the salon to make right but he had left.
Everything was fantastic! Thank you!
Everything! Michael gives the best head massages during hair washing
Color is smooth and has some dimension. Personal service is always appreciated. Michael is a bit of a perfectionist, checking, tweaking, and snipping until everything is as intended. I always feel more confident after a trip to Mango. Thank you.
Everything- Michael is awesome!
Michael is so amazing! I felt so bad we had to book today to add some more color but he couldn't have been more nice about it. I love the way it turned out and can't wait for my next appointment!
Michael was so nice and did a fantastic job
Michael is amazing! Love the haircut and will be back!
Michael is so charming and talented. He gives me the best haircuts I've had . . . and I've had many!
Takes the time to speak with me to make sure we are on the same page before he does anything
Love Michael...that sums it up!
First time I used on line request for appointment. Worked great
He's amazing as a stylist and a person.
Giving a tour of the salon
Great all around!
Michael B is always amazing, and everyone at the salon is always so welcoming, professional, and kind.
Michael is delightful. Excellent stylist while being very professional and personal.
Michael is always smiling and fun to sit and chat with. The receptionists as well make the visit a very nice experience.
Michael Bay is the best stylist I've ever experienced!
Michael always makes my day!
Everything was awesome as usual.
He was friendly and gave a great cut. The head and hand rubs were AMAZING. He took his time and made me feel pampered!
Fabulous as always and enjoyable as he works!
Michael listens incredibly well and asks great questions to find out things he needs to know that I wouldn't think to tell him. The information flowed both ways, as I was instructed on specific blowdrying techniques and product to get the volume and swing I needed. He has mad skills with styling and color...he even matched highlights I showed him in a picture of myself from 17 years ago! And Michael is such a warm, happy, kind person, so it's truly a pleasure being in his company. In fact, I found everyone there to be extremely friendly and helpful, from the folks on the phone and behind the counter to the woman who shampooed me to the gentleman who offered to retrieve my phone charger when I forgot to take it with me. Great experience!
Always pleased with the personal attention and courteous service.
I really like the color!
Nice, clean shop. People were friendly and I loved (1) the warm hair towel after conditioning; and (2) that Michael had a sharp razor to begin with, and actually changed it halfway through my cut (because there's nothing worse than that getting-your-hair-ripped-out-by-the-roots feeling of a dull razor).
He really listens to me with regard to what I would like but at the same time is great at offering suggestions.
Michael is amazing! He is funny, engaging and is a master stylist!! I love my new look!
Check out was very smooth. Nice service.
Everything! Very enjoyable experience. Looking forward to my return in 4 weeks.
My original stylist had a last minute conflict and mango called asap to re book me - gave me multiple options same day. My haircut with Michael was excellent and at time to re book they never made me feel awkward as to who I would re book with. I appreciate everyone making it easy for me to see the stylist I want. (I did re book with Michael as he did an excellent job!)
Excellent customer service
First visit with Michael. He was very friendly, courteous and professional. He offered helpful tips to use at home for maintaining the style of my hair. He listened very attentively to my concerns and offered suggestions for improvement.
Good consult-- great cut- always wants to make sure it will hold its look long term.
Michael is always amazing and fun to talk to as well!
I just couldn't be happier with my cut from Michael. He is charming, welcoming, and an expert stylist. This is my third visit and I plan to continue making appointments with Michael at Mango.
Michael is an amazing stylist, and I'm always very happy with the results! When I come in for my appointment, I'm usually stressed out from the day; but after Michael's shampooing, head, neck, and hand massages, it's like I had an hour full body massage! He's also so friendly and fun to talk to. It was just an all around great experience. Thank you, Michael!
Great cut! Gave me some good tips for styling at home.
The service is very good , atmosphere is very friendly and the products used are very good.
I love chatting with Micheal; he makes me look like a million bucks and feel like two million.
Very personable and professional
Michael is a master with color! He never fails to make me feel 10 years younger when I am finished in his chair. Michael and the ladies that work the front desk are so friendly.
MIchael is always great. And the cut/color look great. I also liked the young woman who helped with part of the process - sorry I didn't catch her name.
Customer service was top notch. The best I've experienced.
I liked the tour of the salon and the very individual attention Michael gave me. The color he chose was perfect
Michael is and excellent stylist! He listens to me, is patient when I'm indecisive and makes great suggestions regarding my hairstyle.
Michael always does an awesome job with waxing. I trust him completely and won't go anywhere else!
Michael did an awesome job, I'm super happy with the result.
I managed to add an appointment for my 6yo daughter, who has told everyone that she had Michael do her hair, and that it was awesome! Praise indeed!!
Michael is just simply the BEST!
Michael gave me the best haircut of my life. He is an artist and I am so very happy with my summer hair! THANK YOU MIchael.!
Excellent cut and color ! Atmosphere was very friendly and the staff was very attentive to the customers comfort! Thanks.
Good experience start to finish.
Michael is a master at color. I feel 10 years younger when he's finished with my hair!
Love my color. Michael is terrific
The whole experience is always positive. Everyone is so friendly, efficient, knowledgeable and caring.
Every time I see Michael he always greets me with a huge hug and smile! The ladies up front and Michael always offer a beverage. The atmosphere of Mango keeps me returning along with Michael Bay's AMAZING skills! I leave Mango every time feeling like a pretty flower instead of the hot mess that walked in! I never feel rushed nor I feel like my balayage is ever rushed. Love, Love, Love it here!
I am a new customer and Michael was so kind and made me feel so welcome. He looked at a photo I brought and was very positive about my input. Love the cut and consideration of my hair type!
Michael was great. I love the color of my hair when he was finished. He's very talented.
Michael listens to me, then applies his knowledge and expertise to come up with the best solution to make my hair be all that it can be! I love Michael!
Loved getting a quick tour of the facility, made it easier to feel more comfortable moving around once the appointment began. Great customer service, made me feel very welcomed on my first visit to the salon. Michael is great all around - he was easy and enjoyable to talk and connect with, but also provided explanations of what he was doing with my hair and why. Being someone who doesn't have a lot of experience with higher end hair cuts, this was much appreciated. I just might have been won over to getting a haircut more than once a year. :)
Michael is an expert color and hairstylist! He knows color well and knows how to do highlights to make them look natural until my next appt. he is so enjoyable to talk with during my appointment too!
Everything from the time I walked in the front door!! The receptionists were professional, friendly, and efficient.
As usual, Michael did a fantastic job on all aspects of my appointment; from the shampoo and hand massage to the cut and blow drying - he made me feel pampered. I trust him and truly value his opinion when it comes to my hair cuts.
Pleasant, friendly service!
Michael Bay is a terrific stylist. A real professional!!
Michael is wonderful. My cut looked great even while growing out. He is always chatty and helpful and I have enjoyed getting to know him and coming to my appointments at Mango @ Gaskins
Michael is a rock star with my hair. Plus, bonus = he is fun to spend time with!
EVeryone is always very personable and Michael really listens and does not treat my appointments with a cookie cutter approach. He is patient and gives honest feedback as to what is best for me
Great service! Always friendly staff . Very accommodating. LOVE my visits to Mango!
The receptionist was very welcoming and kind.
I always enjoy my time with Michael. Not only is he an awesome stylist, he truly makes me feel pampered with shampoo and hand massages! He's also fun to talk to!
The receptionist was pleasant and courteous.
Michael always provides exceptional friendly service!
Michael is always so pleasant and though very busy, never allows that to effect his work
Amenities and comfort
As always, Michael did a FANTASTIC job! Never disappoints!
Michael Bay is a terrific stylist!
Water or a drink offered is always nice, massage is awesome. Michael is the best, like spending the morning with a good friend. He gives the best massages, too.
I just moved to Richmond, and finding a new hair stylist can be stressful. Everyone was very friendly and helpful. Michael was great to work with, and I have already booked another appointment with him. He was very patient and thorough during the consultation and appointment.
From cut to blow dry - - everything was perfect!
I was ten minutes late - and everyone was very nice about it. And Michael B. was of course his usual fabulous self!
From the phone call to schedule an appointment, to the friendly and prompt greeting at the door, to my experience with the AMAZING artist Michael, everything was absolutely perfect! The staff exceeded my expectations in every possible way, I felt pampered and well cared for, and will certainly be recommending Mango to all!
Color and cut. Jean made the appointment and scheduled Michael Bay to do my hair. He was very pleasant, upbeat, and did a wonderful job. I will reschedule for him to do my hair in the future.
Everyone was made me and my husband feel right at home.
SO GLAD TO HAVE MICHAEL BAY BACK!!
The whole experience was great.
Always a great cut by Michael Bay!
Michael Bay represents Mango's professionalism very well!
I brought my daughter in for an appointment and asked Michael when we arrived if he would have time to do a quick bang trim for me. He took the time out of his schedule and did exactly what I asked. He always gives stellar customer service!!!
Michael did an awesome job as usual! I always look forward to my appointments with him.
Michael is the best! Always gets you out of there looking and feeling your best! :)
Michael B. is such a pleasure to be around. He has a wonderful, upbeat personality, and gives an amazing hair cut!
I love Michael!
Always a first rate experience at Mango. Michael Bay is an outstanding stylist.
Michael is a great stylist. I came in not sure how I wanted my hair cut and he gave me a style I loved!!
From the advance booking to the haircut, it was a great experience! In the past, I always saw Alia Trudgeon (and was very sad to see her leave); but Michael is an awesome stylist with a super personality! He did a great cut and is definitely my choice for all future cuts!
Michael is wonderful...
Michael is a treasure -- great cut, color, head and hand massage all a treat. I walked out of there feeling like a million bucks because I was treated that way. Thanks!!