Hope is such a nice person. She's also the best stylist and I look forward to my appointments with her!
Color looks great! Hope was super friendly and professional! She took a lot of time explaining things to me and answering my questions.
Also enjoyed the hand massage after the great shampoo.
Hope always listens to what I want and does a great job! I always feel great about my hair when I leave.
Hope always has the best advice for me. When I first started with her, my hair was way too dark, and she "fixed" it for me - softening the color. I love it! She always gives me an honest opinion.
Hope is always great. Always does small tweaks in my color so I'm not in shock with something new. Thank you.
Hope is awesome with color (and just toner today)! I decided to let my gray hair grow out and she has blended it with my hair so well I get compliments and don't have an awkward line.
Hope did exactly what I asked of her.
I adore Hope. Always accommodating and does a fantastic job:)
Perfect highlight; great cut. Yummy scalp massage with scalp treatment. I enjoy being with and chatting with Hope. She is tops!
Hope is fantastic. I feel like she really listens to what I want, but also suggests great ideas. She does a wonderful job.
So thankful for Hope and her caring talent! I trust her opinion on the direction of my look and the care of my hair. LOVE her!
Hope is an excellent stylist.
Both Hope and Jess (I believe that is her name - she washed my hair) made me feel comfortable right away. I am sensitive about my body right now because of some health issues and both ladies (before they knew that even) did a great job of making me feel at ease. Hope did a great job with my haircut and style. I'll know more about my cut once I have the chance to wash it for myself, but it looks wonderful today. :) She's a pleasure to talk to while she's working away. Thanks!!
Hope is caring and amazingly skilled. She always makes me feel beautiful and I trust her ability to makes choices on color and tone that will make me happy.
Everything. I love Hope and everyone is so pleasant!
Everyone is so lovely and Hope is such an endlessly talented stylist!
everything is always great when i come to Mango .....Hope has been my girl for over 12 years!!! can't do better than her
Hope is the best at color and cut!!
We talked about how we would change the color...she listened to my input and put it into action with her knowledge.
Hope is always fantastic. I live in Hong Kong and still go out of my way to see Hope every time I am back in Richmond.
Booking, shampoo by Jessica cut and blow dry by Hope. Rate 5 on both.
Hope was available right on time with a warm greeting. She always offers me several options and is open to working with me.
Hope listens to what I like/don't like about my latest cut/ color , and then asks for input as she makes changes. Love the hand rub!
Love how Hope cuts my hair in a style that allows me to maximize time between cuts.
She's a rock star!!!
Hope is so talented. I am in wise hands with her always. She is effortless and exceptional at the same time . The staff is always polite and friendly - love Mango!
Shampooing with hand massage was lovely!
On time, good quality service, personal care
Hope always does amazing hair! I wouldn't know what to do without her.
Hope is great! she has a great eye for color
Hope is a great way to start my new experience here.
She listened to me, I felt heard and respected, and she is also extremely talented!!
Wonderful haircut and rebooking experience - so sorry that Marina is injured and Kelly is sick, but I truly appreciate you rebooking me today and comping my haircut. Excellent customer service!
Everyone was very friendly and efficient. Hope understood my vision and was willing to work with me.
Hope is always a pleasure to see! She's always so good at helping me find a style that suits me best.
Hope is great!
Hope is incredible, as usual. She accomplished a complicated procedure and it looked exactly as I had hoped it would! She is incredibly knowledgeable and caring. She asks questions, explains, offers suggestions if asked. Consummate chemist and professional! Thank you.
Everyone involved with my appointment was courteous and kind. Hope asked excellent questions about how I wanted my cut an color to look and I am very pleased with the results.
Hope is fabulous!
Hope is the best!
Hope was awesome!!!! She did such a nice job and I got exactly what I wanted :)
I love Hope
I love Hope.
Hope is the best. I love her and what she does for me. Her work on my hair gives me better confidence and self esteem!
Receptionist was very welcoming, shampoo was great, and haircut was awesome
Hope is great
Everything was wonderful, from booking on line, to welcoming for my appointment, to service (Hope is outstanding), to checkout. It was one of the best salon experiences I've had.
I love Hope and think she is the best. It is why I come back over and over.
Hope is always attentive and open to collaboration. Very courteous, professional and does great work! My hair is baby fine; there's a lot of it... and it's difficult to cut. Hope does a great job... and my hair is healthy and can be... and probably as long as it ever has been!
Great as always!
Hope is tremendous. I have followed her from salon to salon over the years and will continue to do so. She is the reason I come to Mango.
Hope is great! Always listens to my color of the month craving and is always very professional.
Hope is wonderful! Squeezing me in, not complaining about how much work she had to do...I was a mess coming in and she made my hair beautiful.
Quality service and superior talent
Your people are tops!
I love my girl Hope. For keeps me coming back.
Hope Harris is the most skilled professional who has ever worked with my hair! I am so grateful I have found her. She is truly an expert in her field. I hope you all keep her very happy at Mango so she will never leave!
Hope is easy to talk to and makes me look great!
Hope Harris is so good at listening to her customer and then making suggestions.
Best haircut ever!!! Thank You Hope Harris.
Hope is fantastic! I am so pleased I found her. She is the most knowledgeable stylist I have ever worked with. I have seen her three times and each time I'm in I am more in awe of her skills with color and cut. On top of her expertise, she is professional and personable. I feel completely comfortable as her client. She is concerned with every aspect of my experience at Mango, not just her own work with me, but if I am comfortable, need more coffee, etc.! Thank you for having Hope at Mango!! Melissa Irby
Hope made me feel comfortable and relaxed and I enjoyed a wonderful conversation while my hair was being cut, I almost didn't realize what an amazing job she had done. I look and feel GREAT.
Hope was awesome! Great haircut!!
Hope is very kind and knowledgeable. Did my hair when Sean away
very professional - from check-in to check-out.
Hope is awesome.